# Common Troubleshooting
If you encounter issues with the Sinfar:EE server - please report the issue so we can investigate and resolve it.

## Reporting Issues
Issues can be created here: [Issues Tracker](https://git.sinfar.net/public/issues/issues)

### Account Creation
You will need to create an account to report an issue which you can do as follows:
1. Go to the [Login Page](https://git.sinfar.net/user/login?redirect_to=%2fpublic%2fissues%2fissues)

2. Click `Sign in with Sinfar Account` (Leave the fields blank)

<img src="assets/login_screen.png" width=400px/>

3. On the next screen, login with your Sinfar credentials

<img src="assets/login_screen2.png" width=400px/>

> This is the same login as you use on nwn.sinfar.net
<img src="assets/login_screen3.png" width=400px/>

4. On the "Complete New Account" screen - simply click "Complete Account". **Do not change the auto populated fields**
<img src="assets/login_screen4.png" width=400px/>

### Issue Creation
On the issues page [Issues Tracker](https://git.sinfar.net/public/issues/issues) click on "New Issue"

<img src="assets/create_new_issue.png" width=500px/>

And fill out the form. You only need to fill out what is relevant to your issue but please make sure that it includes enough details that we can reproduce your issue. Explicit step by step instructions, screenshots, logs etc.

If we can't reproduce your issue we can't fix it and it wastes everyones time.

## Common Troubleshooting
- To view the server logs: http://nwn-test.sinfar.net:6688/ The username is sinfar and the password is pass
- To get builder/dm access to the server - simply ask any DM